Terms of service

Updated on August 24, 2022.

Below we detail the promotions shown on the page:

First Purchase $100 gift. You can receive a coupon valid for a discount of $100 mxn for a single purchase per customer, meeting the following conditions:

  • Be done within 7 calendar days after registration via email, which will receive confirmation along with a code to enter when choosing your payment method during the purchase.
  • The minimum amount of the first purchase must exceed $700.00 mxn without considering shipping costs if applicable, since when using the coupon, the system will recalculate the shipping cost.
  • Valid only for new customers and for the mail that was registered.

Problems applying coupons: In the event of any inconvenience, please contact via email at hola@ehyacafe.com or Ehya Café Corporate WhatsApp Attention +52 55 8436 6649 for analysis of the case.

In order to provide you with the service you request in the best possible way, we inform you of the purchase process.
•    Shopping cart. You can modify the products and quantities before entering contact information and calculating shipping costs.
•    Information. It allows you to register your contact information for the purpose indicated in our privacy notice.
Email. You will be sent notifications related to your purchase, you can optionally receive news from the brand.
Shipping Address. You can specify the address to receive the products by the courier service, in addition to the name of the person and contact telephone number, based on these data, the cost and delivery time are calculated on the next screen.
Optional. You can save your information for later purchases and specify details of your address such as closed streets or receptions, etc.
• Shipping. Shows the data captured and the shipping cost calculated for standard home delivery.
•    Payment. It offers the following options:
Discount Code. In case you have any.
Payment with PayPal. Redirects for payment with your PayPal account.
Mercado Pago. Redirects for payment with credit or debit cards, cash payment at points of sale and other options accepted by the payment market.
Bank Deposit. It shows the necessary data for a SPEI bank deposit or interbank transfer, along with instructions to validate your payment.
•    Billing Address. You can specify an address other than the shipping address.
• Finalize Order. The purchase is confirmed and an order number EHYA# is displayed, which is used to track the purchase.

IMPORTANT. The company is not responsible for errors in the customer's contact information and/or address that could cause delays in delivery by courier.
Orders are processed during business hours. You will receive notifications to your email or contact phone within them.

Modifications in the Orders. If you need to modify any data of the shipping address, special annotations for the order, etc., please contact as soon as possible via email at hola@ehyacafe.com or Ehya Café Corporate WhatsApp Attention +52 55 8436 6649 for evaluation timely.
Once the mail of the product in transit with tracking number has been sent, no modifications can be made.